Two-day hands-on Jira training

Learn the most important tasks to set up a new Jira instance (Jira Software, Jira Core or Jira Service Desk) and go deep into administration tasks through a case study including complex schemes. It’s your chance to become a Jira superhero!

This course includes hands-on exercises performing the administration tasks that are common to all three Jira applications. On the second day, the course is structured around a case study where an organization creates a set of configurations and schemes to apply to new projects and existing in progress projects. Real-world examples and and best practices are emphasized.

The course consists of presentations of each topic followed by live demos, lab exercises or discussions.

Attendees are welcome to bring questions or challenges from their own background.

After completing this course, you will be able to:

  • Configure system settings
  • Set up users and groups
  • Configure global permissions
  • Create and configure projects
  • Create issue types
  • Update workflows
  • Edit fields and screens
  • Configure project permissions and roles
  • Share project configurations
  • Ask stakeholders the right questions to extract the business requirements
  • Map business requirements to Jira configurations
  • Create issue types, fields, and screens to make it easy for your teams to get their work done
  • Customize workflows to match how your teams work
  • Configure who can manage sprints and administer boards
  • Create a set of standard schemes and configurations to use for new and existing projects
  • Establish Jira administration best practices

Course Facts

Watches icon


Two days

A Graduation Hat


Hands-on online course with a lot of exercises and learning material

Two People Icon


new Jira administrators (Jira Software, Jira Service Desk, and/or Jira Core.)

Google Pin Icon



Book Now


03-04/09/20 ....details

Upcoming Training Courses