One-day hands-on Atlassian training

How do you get started using Jira? How will it help you with your work and help your team collaborate? How do you use Jira Software to manage Scrum projects from inception to completion? If you have these or similar questions, then this course is for you.

In the first half of the day, you’ll learn about the three Jira products: Jira Core, Jira Software and Jira Service Desk. You’ll get comfortable with Jira through hands-on experience performing the most common tasks, working through real-life scenarios on a preconfigured instance of Jira.

You’ll learn who typically performs which tasks and why, by experiencing Jira through different user roles. You’ll also learn the basics of managing and tracking team issues and projects.

In the second half of the day, the course focuses on the basics of using Jira Software to facilitate and manage agile software development projects. It covers the main tasks performed by the product owner, the scrum master, and the development team.

We’ll cover key concepts required to manage Jira Software projects including creating, configuring and using boards, working with sprints and backlogs, and managing work progress through reporting. You’ll apply these concepts in the context of real-world business scenarios and get an overview of the reporting capabilities of Jira Software.

Attendees are welcome to bring questions or challenges from their own background.

After completing this course, you will be able to:

  • Create a Jira issue and progress it through the workflow
  • Monitor the issue status as it flows through the workflow using search
  • Describe how issues are organized in Jira
  • Save a search to simplify status requests
  • Modify existing issues, changing priority and assignees
  • Update multiple issues in one operation to align with changing business requirements
  • Create Pie Chart reports to communicate user utilization and issue complexity
  • Communicate progress of project tasks using the Jira dashboard
  • Submit service desk request using the Customer Portal
  • Organize service desk requests using queues
  • Move agile software development issues through the workflow using a Scrum board
  • Communicate project process using agile specific reports
  • Create boards based on business requirements
  • Customize boards to reflect business needs
  • Groom the backlog and plan the sprint
  • Estimate stories and create a sprint backlog
  • Discover useful agile reports

Trainees will receive an official certificate of attendance upon completion.

Course Facts

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One day

A Graduation Hat


This class has hands-on exercises

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New Jira Users, Product Managers, Developers and System Admins, Agile developers, Agile Coaches, Scrum Masters, Team Leads, and Project Managers.

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20/11/19 ....details